Customer Service

Innovative Safe Bathing Solutions and Help at Your Fingertips

Customer service is our primary focus at ORCA HealthCare, second only to the quality of our safe bathing solutions for independent living – from walk-in bathtubs to roll-in showers and shower accessories. We are a leading safe bathing company that provides a wide range of innovative bathing equipment for private homes, hospitals, retirement and care homes, university dormitories and apartment buildings throughout the U.S. and Canada.

Professional Attention to Detail for Contractors, Architects & Plumbers

Many of our contractors are new to installing wheelchair accessible showers, so they count on us for guidance in helping them choose the most practical and ideal safe bathing unit that offers a long-term solution for their customers.

ORCA HealthCare helps all trade professionals find the right safe bathing products to meet their new construction or remodeling needs. Count on us to be part of your solution in your projects!

Serving Homeowners’ Needs for Safe Bathing

Our strength lies in our capacity to listen to our customers and offer suggestions to help them choose the proper equipment, especially when they don’t know where to start.

Our courteous and knowledgeable team of safe bathing specialists is dedicated to helping seniors and people of all disabilities live independent and healthy lives in the comfort of their own homes. Whether you’re visiting our Vancouver showroom or calling us from the Southern United States and anywhere in between, our team will assist you in choosing the best unit that will suit your specific needs.

ORCA HealthCare believes in exceeding customer expectations. We take pride in saying that we’re with you from start to finish.

Give Us a Call Today

Monday to Friday, 9:00am to 5:00pm (Pacific Time).

A Customer Service Representative Will Be Happy to Assist You

You can speak directly to a representative by calling +1.855.566.6722 or +1.604.733.2656 or Contact Us. We are delighted to provide any product information you may require.