Privacy Policy

This was last updated on June 18, 2018.

Any information you provide will only be used to ensure the best possible shopping experience, and will remain strictly confidential. Your personal information will not be shared, circulated, nor modified in any way without your consent.

When you place an order with us, we will request certain personal information. You must provide contact information (including name, email and delivery address) and financial information (including credit card number, expiration date and 3-digit security code). We use this information for billing purposes and to complete your order. If we have trouble processing an order, we will contact you using the supplied details. Your telephone number is required in case our shipper needs to contact you regarding the delivery.

We use third-party web beacons (Google Analytics) from Google to help us analyze how visitors use our website. We reserve the right to modify this privacy policy at any time, so please review it frequently. If we make significant changes to this policy, we will notify you both here and by a separate notice on the website.

Use of Cookies

Cookies are pieces of information which a website transfers to your computer’s hard disk for record-keeping purposes. Cookies can make a web site more useful to you by personalizing information, and remembering your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:

  • To identify you
  • To customize our site for you
  • To help improve navigation

Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, doing so will mean you will be unable to take full advantage of our web site.

We use tracking technology to help us better understand site traffic patterns. However, none of the information collected via this method is personally identifiable information.


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.

Contact Forms & Order Forms

The Contact & Order Forms on this website collect and store the data you submit.  You can contact us to request that your data be removed at any time. This data is only used as a means of processing your order and responding to your inquiries. Submitting a Contact Form or Order request on our website means that you consent to our collection and storage of the data submitted. Credit Card data is not stored.


ORCA HealthCare Supplies Inc strives, to the fullest extent possible, to provide accurate and up-to-date content on this website. However, there may occasionally be price changes and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither ORCA HealthCare Supplies Inc, nor any of its employees or representatives will be liable for damages arising from the use of this website or the products sold here.

Applicable Law

Any dispute arising between a customer and ORCA HealthCare Supplies Inc will be settled in accordance with Canadian Legislation.