Our Mission

Family-Owned Walk-In Shower Company

Top 5 Reasons to Choose Prefabricated Showers Over Tiles

Hi, my name is Rey and I founded ORCA HealthCare in 2006. After selling my first accessible bathing unit, I saw the amazing positive impact it had on the life of my elderly customer. If the quality of one’s life could be so vastly improved with an introduction to safe bathing solutions for independent living, then for sure there are many others who deserve to benefit from the same experience.

I soon recognized the demand for offering high quality safe bathing units to a growing and aging residential market. My sister, Joselle, joined forces with me a few years later. Together we are dedicated to offering our top-notch ORCA HealthCare Customer Service to our clients and their families – matched only by the quality of our showers.

Whether you’re looking to remodel an existing bathroom or require one as part of a brand new construction project, we will walk you through our great selection of accessible shower units and accessories and help you find what you’re looking for.

Don’t Know Where to Start? We’ve Got You Covered!

Our strength lies in our capacity to listen to our customers and offer suggestions for the proper equipment, especially when they don’t know where to start. We understand that it can be very stressful on a family when a full bathroom modification becomes necessary to suit the needs of a loved one. Many of our contractors are new to installing wheelchair accessible showers, so they count on us for guidance in helping them choose the most practical and ideal safe bathing unit that offers a long-term solution for their customers. We can help you replace an existing bathtub with a spa-like walk-in tub, a luxurious low-entry shower, a convenient wheelchair accessible or ADA compliant shower. Our great selection of high quality and eye-appealing bathing units come with several practical accessories to choose from. Accessible bathing units do not need to look dull and institutional. We’ll tell you how you can add your personal custom touch to a shower such as our Designer Walk-In Showers, from color tile accents and solid surface applications to adding tile to showers with recessed wall inlays. We take pride in having a great, personal rapport with our customers as we help them find the perfect safe bathing solution for their needs. ORCA HealthCare is with you from start to finish.

Product Warranties for Your Peace of Mind

Our customers invest in long-term solutions that will adapt and change to accommodate their needs. We stand behind all of our products and back them with a 30-year limited warranty on showers and walk-in tub shells, 1-year warranty on accessories, and a lifetime limited warranty on door seals of walk-in tubs.

Free Shipping in the USA and Canada

We ship across the United States and Canada with a general lead time of just over two weeks. For those in a rush, we offer Speed-it-Up Shower Packages that ship out the next day to meet your requirements as well as your deadlines.

Learn more about How We Ship Our Walk-In Showers

Dealer & Installer Program

We work closely with all of our dealers and contractors. Our network spans the U.S. and Canada, meaning that we receive “leads” across the continent that we would be happy to pass along to you. We’re good at processing your orders quickly and efficiently while keeping an eye on the progress of your shipments. Ask for our product literature and special pricing for contractors and plumbers.

Installation Services for the BC Lower Mainland

One of the most important elements of our business is our installation service. We have a team of qualified professionals who are friendly, knowledgeable, and hard working. We do not leave a job until the customer is happy.

For a free safe bathing installation assessment within the BC Lower Mainland, please call +1.855.566.6722 or +1.604.733.2656 or Contact Us.

We complete both residential and multiple unit commercial jobs in the BC Lower Mainland area.

Vancouver Safe Bathing Showroom

We would love to show you our showroom, but please try to book an appointment ahead of time.

We are located at 1591 W 6th Avenue, Vancouver, BC. Open from Monday to Friday, 9:00am to 5:00pm (Pacific Time). Call us toll-free +1.855.566.6722 or local +1.604.733.2656 to make an appointment.

We are delighted to provide any product information you may require. We offer professional and friendly service in both English and French! Please leave a message when calling after hours, and we will get back to you as soon as we can.

Learn more about How We Ship Our Walk-In Showers

Services & Capabilities

Quality

Every piece of equipment we install or sell is made from the highest quality of materials. We believe in offering the BEST so that it is safe, functional and most of all durable. Our customers invest in long-term solutions and we have no intention in providing you with products that will breakdown and wear out.

Décor

Let your creative juices flow. We invite you to apply your very own colour design to a shower or bathtub. You can either choose from our colour charts or select something from a local paint shop. Full colour or accent tiling is available – accessible bathing can be chic or come you’re your own pizzazz!

Customer Service

Turning your bathroom into a safe bathing environment can be an overwhelming and daunting task. We’ll answer your technical questions and take the time to listen to your requirements, providing you with useful information and suggest the best models. Services are also available in French.

Personality

ORCA HealthCare has a great staff with lots of personality. We take pride in having a great rapport with our clients by being professional, respectful and pleasantly social.

Quick Delivery

Our general lead time on deliveries is just over two weeks to receive a Barrier Free shower, but we also have an impressive Need-it-Now Shower Package program that can meet your requirements and, most importantly, your deadline. Shower packages are ready to ship the following day of order!

 Installation Service

ORCA HealthCare has a team of qualified installers, plumbers and electricians who perform their work in a professional workmanlike manner. During an install, we will keep the work site orderly, free of debris and fit for use upon completion. We have an excellent reputation of doing a good job and making sure our customers are satisfied!

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